Frequently Asked Questions
Everything you need to know about our science-backed skincare and services.
Are Cantabria Labs products suitable for sensitive skin?
Yes, many of our formulations, including the Heliocare and Endocare ranges, are specifically developed and dermatologically tested for sensitive or reactive skin types.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your skincare essentials sooner.
What is your return policy for skincare products?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on items that have been opened or used.
Do you offer international shipping?
Currently, we ship to most countries within Europe and North America. Please check our shipping page for a full list of supported regions and associated costs.
Are your products cruelty-free?
Cantabria Labs is committed to ethical practices and does not conduct animal testing on any of its cosmetic products, ensuring high safety standards through alternative methods.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.